McDonald's

Reviews

• ★ ★ ★ ☆ ☆
  Edit: it's been 2 years since I wrote the below review, and I feel I should update it. Rating is bumped from 1 star to 3. It's much better than it was, service-wise, and I'm back to being a semi-regular customer. I find the employees are much better at friendliness, making eye contact, and I no longer have an issue with missing orders. In addition, the remodel is very nice, very comfortable, and the new ordering station is a good feature. Having said that, it still has some problems to work out. The food still has issues. I always stop in the parking lot to check my order now because while I don't have missing items anymore, I've still had enough orders that were wrong (different item than I ordered, usually) and ended up at work with no breakfast or lunch and no time to go back and get the issue fixed. That however is not my main gripe. Mistakes happen, and checking in the parking lot means I can get it fixed asap. The problem I have regularly enough to still gripe about is the food temperatures when getting takeout. I rarely order fries because even though I live 2 minutes down the road, too often I've sat down to eat and discover that my fries are stone cold - which means there's no way they were not when they were put in the bag. I also try to avoid late night runs because *everything* is cold then - cold chicken nuggets are about as appealing as cold fries - which is to say, the food gets picked at and then tossed. I could check this as well but it's a bit more involved, needing to open everything, it means I'm going to get my hands greasy while driving, and honestly, that isn't something I *should* have to check. 2 year old review follows: I've been several times but I'm done with this location. The service is sometimes okay (mostly by the girls, it seems like), but more often it is hurried, with no eye contact, and clearly without care. Which shows in the sloppy food preparation (drinks that have been spilled and not wiped clean, or with loose lids handed to you in the car) or order filling (missing items! so many missing items!).
  By Be Ba, March 09, 2017
• ★ ★ ★ ★ ★
  Great environment. Good deals. Amazing service. Keep it up!
  By Dyllan Weich, March 03, 2017
• ★ ★ ★ ☆ ☆
  Usually has wonderful staff, just not a fan of how rushed they always make me feel.
  By Ema Laing, January 14, 2017

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